At the National Skills Portal (“we,” “our,” or “us”), protecting your privacy is a priority. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the South African Protection of Personal Information Act (POPIA).

2. Information We Collect

  • Personal Information: Name, email, phone number, professional qualifications, certifications, and other details you provide.
  • Usage Data: Information about how you use the Platform, including IP address, browser type, and pages visited.
  • Cookies: We use cookies to enhance your experience and analyze usage.

3. Purpose of Processing

We collect and process your personal information to:

  • Provide and maintain our services
  • Verify professional credentials
  • Communicate with you, including updates and support
  • Improve and personalize your experience
  • Comply with legal obligations

4. Legal Basis for Processing

Under POPIA, we process your information based on your consent, to fulfill our contractual obligations, or to comply with legal requirements.

5. Sharing Your Information

We do not sell your personal data. We may share information with:

  • Verified professionals and clients to facilitate service delivery
  • Trusted service providers assisting in platform operations under confidentiality agreements
  • Law enforcement or regulatory bodies when required by law

6. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

7. Data Subject Rights

You have the right to:

  • Access and correct your personal information
  • Request deletion of your data where applicable
  • Object to or restrict processing of your data
  • Lodge complaints with the Information Regulator of South Africa if you believe your data rights have been violated

8. Data Retention

We retain your personal data only as long as necessary to provide services and comply with legal obligations.

9. Cookies and Tracking

You can control cookie preferences via your browser settings. Continued use implies consent to our use of cookies.

10. Children’s Privacy

The Platform is not intended for individuals under 18 years old.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

12. Contact Us

For privacy questions or to exercise your data rights, contact us